WE'VE GOT YOU COVERED

Smuuv Confidence™ Money Back Guarantee

We're confident you'll love Smuuv Body products. That's why we offer a 90-day money-back guarantee. If you're not completely satisfied for any reason within the first 90 days, simply contact our customer support team by filling out the form below. Please note that we do not cover the return cost. To initiate a return, please fill out this form.

WE'VE GOT YOU COVERED

Smuuv Confidence™ Money Back Guarantee

We're confident you'll love Smuuv Body products. That's why we offer a 90-day money-back guarantee. If you're not completely satisfied for any reason within the first 90 days, simply contact our customer support team by filling out the form below. Please note that we do not cover the return cost. To initiate a return, please fill out this form.

Beauty Shouldn’t Be a Pain — And Neither Should Returns

This Satisfaction guarantee applies whether you're a new customer or a returning one trying a new product for the first time. If it's been more than 90 days, certain products may still be covered under our limited warranty. This warranty covers defects in material or workmanship under normal usage conditions and when following the provided Use & Care guidelines. Please refer to your Smuuv product packaging or user manual for specific warranty terms. Kindly retain all items until a resolution is reached.

See the Full Governing Terms and Conditions of this Guarantee here.

A Quick Note on Returns vs. Warranty (Before You Return)

See Warranty Policy here.

Our 90-Day Money-Back Guarantee and 1-Year Warranty offer two different kinds of protection:

  • 90-Day Money-Back Guarantee: If you're not satisfied with your Smuuv Body purchase, you can return it within 90 days for a full refund — no hard feelings.
  • One-Year Limited Warranty: Every Smuuv Body device is backed by a one-year limited warranty starting from your purchase date. If your device experiences a functional issue due to a manufacturing defect, we’ll repair or replace it at no extra cost. Beyond the 90 days, your device is still protected against defects and malfunctions for up to one year from the purchase date.

Please note: The warranty does not cover accidental damage, misuse, or unauthorized modifications. This warranty ensures we’ll repair or replace your product if there’s an issue related to its functionality under normal use.