At Smuuv Body, we prioritize consumer safety and invest significantly in research, development, and quality control to ensure our products meet the highest standards. Counterfeit goods pose serious risks, often failing to meet safety requirements and compromising user safety.
Where to Buy Genuine Products?
We strongly recommend purchasing Smuuv products from authorized and reputable retailers. If you have any doubts about a retailer's authenticity, please reach out to our customer service team using the contact form below.
What to Avoid?
- Buying from non-authorized stockists or online marketplace platforms.
- Shopping from websites displaying prices in multiple currencies.
- Purchasing from sites shipping from outside the UK. Our products are always shipped within the UK.
- Buying from websites lacking contact details.
- Being cautious of significantly lower sale prices compared to the retail price.
- Avoiding non-travel products with multi-voltage ratings.
- Ensuring UK products contain a UK plug and European products contain an EU plug.
For more information, refer to our Intellectual Property and Brand Protection policy here.
If you have any concerns about the authenticity of your Smuuv product, please contact our customer service team for further assistance.